AL TestsSenior Leadership 360
- Sets a clear direction that the team can explain in their own words.
- Links the team’s targets to where the business is going.
- Makes choices about what the team will NOT do, so effort stays focused.
Templates
20 templates in 7 types.
Words to come. Approved copy for templates-page / intro / paragraphs is not in docs/site-masters yet.
360 feedback
4 templatesWords to come. Approved copy for templates-page / type-360 / description is not in docs/site-masters yet.
People Manager 360
- Delegates work that stretches people’s abilities.
- Makes clear what a delegated task needs to achieve.
- Gives people the authority they need to complete delegated work.
Emerging Leader 360
- Learns quickly from mistakes.
- Seeks feedback on how they are doing.
- Applies lessons from past experience to new situations.
Sales Leadership 360
- Keeps pipeline records up to date.
- Reviews the team’s pipeline on a regular schedule.
- Challenges deals that lack a clear next step.
sample report image: 360 feedback: to come
eNPS
3 templatesWords to come. Approved copy for templates-page / type-enps / description is not in docs/site-masters yet.
eNPS: Classic
- How likely are you to recommend working at your organisation to a friend or former colleague?
- What is the main reason for your score?
eNPS: with drivers
- How likely are you to recommend working at your organisation to a friend or former colleague?
- My manager supports me in doing my job well.
- I have good opportunities to learn and grow here.
eNPS: Quarterly by group
- How likely are you to recommend working at your organisation to a friend or former colleague?
- What is the main reason for your score?
sample report image: eNPS: to come
Engagement
4 templatesWords to come. Approved copy for templates-page / type-engagement / description is not in docs/site-masters yet.
Engagement: Annual census
- Senior leadership communicates a clear direction for the organisation.
- I have confidence in the decisions made by senior leadership.
- Senior leadership acts on what employees say.
Engagement: Quarterly pulse
- I am proud to work for this organisation.
- I would recommend this organisation as a great place to work.
- I rarely think about leaving this organisation.
Engagement: Wellbeing and workload check
- My workload is manageable.
- The deadlines I am given are realistic.
- Work is distributed fairly across my team.
Engagement: Team health check
- Our team's priorities are clear to me.
- I know what I am accountable for.
- I understand how our team's work contributes to the organisation's goals.
sample report image: Engagement: to come
Onboarding
2 templatesWords to come. Approved copy for templates-page / type-onboarding / description is not in docs/site-masters yet.
Onboarding: 30-day check-in
- The information I received before joining prepared me for my first day.
- My paperwork and system access were ready when I started.
- I received a proper introduction to the organisation and how it works.
Onboarding: 90-day check-in
- I have settled into my role.
- I can now do the main parts of my job without close supervision.
- I have built good working relationships within my team.
sample report image: Onboarding: to come
Exit
2 templatesWords to come. Approved copy for templates-page / type-exit / description is not in docs/site-masters yet.
Exit: Standard
- What is the main reason you are leaving?
- My role made good use of my skills.
- My workload was often unreasonable.
Exit: Short
- What is the main reason you are leaving?
- My role made good use of my skills.
- My manager treated me fairly.
sample report image: Exit: to come
Customer
3 templatesWords to come. Approved copy for templates-page / type-customer / description is not in docs/site-masters yet.
Customer: Transactional CSAT
- It was easy to get what I needed.
- I was kept informed throughout.
- The outcome met my expectations.
Customer: Relationship NPS
- The quality of what we receive is consistently good.
- What is the main reason for your score?
Customer: Post-support CSAT
- Overall, how satisfied are you with how your request was handled?
- The person who helped me understood my issue.
- I was kept informed of progress.
sample report image: Customer: to come
Custom
2 templatesWords to come. Approved copy for templates-page / type-custom / description is not in docs/site-masters yet.
Custom 360
- Keeps promises and commitments
- Is honest, even when the message is uncomfortable
- Treats people fairly, whatever their position
Leadership scenarios
- What would you do first?
- I would feel confident handling this conversation.
- What is your first move?
sample report image: Custom: to come